Provider Certification Training

19 CSR 15-7.021(14)(A) and (B) requires all in-home service providers to have a designated manager on staff. To qualify as a designated manager, education and experience requirements must be met as well as attendance at Provider Certification Training and passing the training test.

The training sessions should be viewed online. After viewing these sessions, you must take a test. The day of testing, a review session will be provided prior to the test.  If you do not pass the test, you can retake the test on any of the prescheduled test dates. Prior to taking the test again, it is advisable for you to review all of the training sessions.

Testing Schedule

The test is administered once per calendar quarter. Pre-registration is required and no cost to take the test. The test is administered at the Harry S Truman State Office Building, 301 West High Street, Jefferson City, Missouri in Room 490-492. A question and answer review session will be held from 10:00 a.m. to noon and the test is given at 1:30 p.m.  Anyone arriving after 1:30 p.m. will not be allowed to take the test.

NOTE: Effective January 1, 2015 , all Provider Certification Training will be held at the Governor’s Office Building, 200 Madison Street, Suite 450, Jefferson City, MO  65101.

Provider Certification Training Test Schedule

Registration

Registration is required for each attendee prior to taking the test.  The registration form must be filled out completely.  Space for the training and testing dates is limited.  Once the training date has reached capacity, the date will no longer be available for selection on the registration form.

Provider Certification Training Registration

The Test

You must have valid photo identification such as a driver’s license, passport or state identification card to take the test. You will not be permitted to take the test unless you have a form of identification that includes your photo and full name.

Identification

You must have valid photo identification such as a driver’s license or state identification card to take the test. You will not be permitted to take the test unless you have a form of identification that includes your photo and full name.

Directions and Parking

Driving directions to the Harry S Truman State Office Building and information on parking.  Parking is limited and you will have to walk a short distance.

NOTE: Effective January 1, 2015, all Provider Certification Training will be held at the Governor’s Office Building, 200 Madison Street, Suite 450, Jefferson City, MO 65101.  Parking is available across the street from the Governor’s Office Building in the City Parking Garage.  Fees for parking in the City Parking Garage are $6.00 for the whole day.

Questions

If you have questions after viewing the sessions, please view FAQS.  If you don’t find the answer please email your questions to Provider Contracts.  There will be also a question and answer session prior to the test being given.   Your questions can be presented at that time.

Online Provider Certification Review

The slideshow presentations must be viewed online. Be sure to have the volume of your speakers adjusted accordingly. Click on the  links to download a copy of each presentation, handouts with additional information and resources noted that you may print out prior to viewing the online training.  The printouts, handouts and resources are all in PDF.

The slideshows are in PowerPoint. If you are using an operating system earlier than Windows 7, or do not have PowerPoint installed on your computer, you can download and install the free PowerPoint Viewer at http://www.microsoft.com/en-us/download/details.aspx?id=13 . If you are using the Internet Explorer browser, the slideshow does not run automatically from the browser, it is suggested to save the slideshow to your computer before running the show.

Topic and Slideshow

Print/Handouts

Starting and Managing a Small Business in Missouri– Part 1 of 6
5:36 Minutes
Slideshow Printout
Starting and Managing a Small Business in Missouri– Part 2 of 6
7:41 Minutes
Slideshow Printout
Starting and Managing a Small Business in Missouri–Part 3 of 6
10:40 Minutes
Slideshow Printout
Starting and Managing a Small Business in Missouri–Part 4 of 6
11:55 Minutes
Slideshow Printout
Starting and Managing a Small Business in Missouri–Part 5 of 6
17:34 Minutes
Slideshow Printout
Starting and Managing a Small Business in Missouri–Part 6 of 6
18:47 Minutes
Slideshow Printout
Sexual Harassment Part 1 of 2
5:08 Minutes
Slideshow Printout
Sexual Harassment–Part 2 of 2
6:43 Minutes
Slideshow Printout
 HIPAA–Part 1 of 2
6:32 Minutes
Slideshow Printout
HIPAA–Part 2 of 2
7:39 Minutes
Slideshow Printout
Participation Agreements–Part 1 of 2
8:47 Minutes
Slideshow Printout
Participation Agreements–Part 2 of 2
12:54 Minutes
Slideshow Printout
CSR/State Statutes/Rules and Regulations-Part 1 of 7
8:18 Minutes
Slideshow Printout
Resources
CSR/State Statutes/Rules & Regulations – Part 2 of 7
5:04 Minutes
Slideshow Printout
CSR/State Statutes/Rules & Regulations– Part 3 of 7
6:22 Minutes
Slideshow Printout
CSR/State Statues/Rules &Regulations–Part 4 of 7
7:39 Minutes
Slideshow Printout
CSR/State Statutes/Rules & Regulations–Part 5 of 7
5:54 Minutes
Slideshow Printout
CSR/State Statutes/Rules & Regulations–Part 6 of 7
3:09 Minutes
Slideshow Printout
CSR/State Statutes/Rules & Regulations–Part 7 of 7
10:11 Minutes
Slideshow Printout
Protective Services/EDL–Part 1 of 3
13:28 Minutes
Slideshow Printout
Handout
Resources
Protective Services/EDL–Part 2 of 3
10:18 Minutes
Slideshow Printout
Protective Services Part 3 of 3
10:58 Minutes
Slideshow Printout
Communication is Essential Part 1 of 1
11:16 Minutes
Slideshow Printout
All Participants are Not the Same–Part 1 of 1
13:02 Minutes
Slideshow Printout
Expectations of Provider Review–Part 1 of
18:45 Minutes
Slideshow Printout
SSBG/GR Billing
9:48 Minutes
Slideshow Printout
Handouts
Medicaid Billing Medicaid Billing Handout
Medicaid Billing Training