In Home Services Designated Manager Training
19 CSR 15-7.021(14)(A) and (B) requires all in-home service providers to have a designated manager on staff. To qualify as a designated manager, education and experience requirements must be met as well as passing a written test administered by MMAC.
The training materials for the test must be reviewed online. After viewing these sessions, you must take a written test. A three hour review session will be provided prior to the test. You are not required to attend the review portion, but it is highly recommended. If you do not pass the test, you can retake the test on any of the prescheduled test dates. Prior to taking the test again, it is advisable for you to review all of the online training materials again.
The test is administered once per calendar quarter. Pre-registration is required and there is no cost to take the test. The day will consist of 3 hours of instructor led review beginning at 9:30 am, followed by a lunch break at 12:30 pm – 1:15 pm with check in at 1:15 pm – 1:30 pm and testing is 1:30 pm.
The dates for these sessions are
December 8, 2016– Class is Full
- March 15, 2017 – Registration will be available after the December 8th class.
- June 14, 2017
- September 13, 2017
- December 6, 2017
Registration is required for each attendee prior to taking the test. The registration form must be filled out completely and includes attesting that you have reviewed or will review, all of the Designated Manager training materials posted on MMAC’s site prior to the classroom review & test. Space is limited. Once the training date has reached capacity, the date will no longer be available for selection on the registration form. The next session will not be made available until after the current class has taken place.
The test consists of 40 multiple choice and true/false questions. A score of 80% or more is required to pass. You will be notified by mail within 2 weeks of taking the test if you passed or failed.
You must have valid photo identification such as a driver’s license or state identification card to take the test. You will not be permitted to take the test unless you have a form of identification that includes your photo and full name.
Directions and Parking
In-Home Services Designated Manager Training will be held at the Governor’s Office Building, 200 Madison Street, Suite 450, Jefferson City, MO 65101. Parking is available across the street from the Governor’s Office Building in the City Parking Garage. Fees for parking in the City Parking Garage are $6.00 for the whole day.
ATTENTION ENROLLEES: The Westbound Missouri River Bridge in Jefferson City is under construction. Please allow extra time for travel. See information below.
Missouri River Bridge Traffic Switch Complete
Work to switch traffic from the westbound Route 54/63 bridge over the Missouri River in Jefferson City to the eastbound bridge so the westbound structure can be painted is complete. The westbound bridge closed about 8 p.m. on Sunday, May 1.
The eastbound bridge has been restriped to carry two lanes of eastbound and two lanes of westbound traffic. Speed limits on and near the bridge are reduced.
In addition to the bridge closure, the following access ramps are now closed:
- All access ramps from Route 54/63 to and from West Main Street;
- The eastbound on-ramp from McCarty St. to Route 54/63; and
- The westbound on-ramp from Route W to Route 54/63.
The westbound bridge will be closed for painting and repairs for about four months.
Tools Available to Help Bridge Commuters
MoDOT offers a a variety of tools to help bridge commuters stay informed. (MORE)
Helpful Link: Westbound Missouri River Bridge Maintenance Webpage
If you have general questions regarding the training, please email them to Provider Contracts.
Online Provider Certification Review