IHS Designated Manager & Certified CDS Manager Training/Testing
DESINGATED MANAGERS TESTING – IN HOME SERVICES
JUNE 10, 2025
SEPTEMBER 17, 2025
DECEMBER 17, 2025
CDS CERTIFIED MANAGER TESTING – CDS
AUGUST 27, 2025
NOVEMBER 25, 2025
All training sessions are held virtually via WebEx. In 2025 MMAC has noticed that emails from WebEx are not coming through for those who have email addresses ending in: “att.net”, “scbglobal.net” and “prodigy.net”. If you have one of these and don’t receive your confirmation emails from WebEx, please utilize a different email address to register and attend trainings.
Designated Manager Training
19 CSR 15-7.021(14)(A) and (B) requires all in-home service providers to have a designated manager on staff. To qualify as a designated manager, education and experience requirements must be met as well as passing a written test administered by MMAC.
Testing Schedule
The test is administered once per calendar quarter. Pre-registration is required and there is no cost to take the test. The day will consist of a 90 minute instructor led review beginning at 9:00 am, followed by a short break, open book materials, virtual testing functionality, scoring and testing immediately following.
Registration
Registration is required for each attendee prior to taking the test. Make sure that you use a valid email address specific to the person registering (more than one person cannot register with the same email). You will also have to use a desktop or laptop for registering AND attending this testing session. A tablet, Chromebook, or smartphone will not be sufficient. You must review all of the Designated Manager training open book materials posted on MMAC’s site prior to the test. Space is limited. Registration will close at midnight prior to each session date. Once the training date has reached capacity, the date will no longer be available for selection on the registration form. The next session will not be made available until after the current class has taken place.
PLEASE READ INSTRUCTIONS FOR REGISTERING BEFORE CLICKING ON THE LINK
Registration link: IN HOME DESIGNATED MANAGER TESTING JUNE 10, 2025
DM TESTING
The test is in open book format that will consist of 50 multiple choice and true/false questions. Open book materials can be found in the link below. Prior to taking the test, it is advisable for you to review all of the materials. You will be allowed 3 hours to take the test. A score of 80% or more is required to pass. When you are done and submit your test, you will NOT be able to go back and review or change any answers. You will be notified by mail within 2 weeks of taking the test if you passed or failed. If you do not pass the test, you can retake the test on any of the prescheduled test dates.
Questions
If you have general questions regarding the training, please email them to Provider Contracts.
Online Provider Certification Review
Certified CDS Manager Testing
Certified CDS Manager Testing – MMAC will no longer offer the CDS Orientation Training
19 CSR 15-8.400(1)(D) and (E) requires all consumer directed service providers to have a certified CDS Manager on staff. To qualify as a certified CDS Manager must pass a written test administered by MMAC.
Testing Schedule
The test is administered once per calendar quarter (February, May, August and November). Pre-registration is required and there is no cost to take the test. The day will consist of a 3 hour instructor led review beginning at 9:00 am, followed by a short break, and testing immediately following. Attendee will be allowed 3 hours for the test which is in open-book format.
Registration
Registration is required for each attendee prior to taking the test. Make sure that you use a valid email address specific to the person registering (more than one person cannot register with the same email). You will also have to use a desktop or laptop for registering AND attending this testing session. A tablet, Chromebook, or smartphone will not be sufficient. You may review all of the certified CDS Manager training open book materials posted on MMAC’s site prior to the test. Registration will close at midnight prior to each session date. Once the training date has reached capacity, you will be directed to a Wait List through WebEx. Starting in 2025 the next session will not be made available until after the current training has taken place.
PLEASE READ INSTRUCTIONS FOR REGISTERING BEFORE CLICKING ON LINK
Registration link: CERTIFIED CDS MANAGER TESTING MAY 20, 2025
Questions
If you have general questions regarding the CDS Manager testing, please email them to Provider Contracts Unit (mmac.ihscontracts@dss.mo.gov)
Below are the slides from the Certified CDS Manager training session prior to test. For those CDS providers newly coming in, these slides will be very helpful to you.