MMAC has closed the Provider Communication Portal.  MMAC and other key stakeholders have been hard at work to finalize a contract for a new, comprehensive Provider Enrollment System. The new system will be used for new provider enrollments and revalidations. The new Provider Enrollment System will also have an integrated (rather than stand-alone) Self-Service Portal. 

As MMAC embraces new technology we want to lessen the inconvenience for our providers.  Therefore, MMAC has discontinued the use of the Provider Communication Portal, which was launched in August 2024.

MMAC is returning to our previous methods of communication with providers via email and phone. Providers still have various ways to contact MMAC’s Provider Enrollment Unit by emailing mmac.providerenrollment@dss.mo.gov, the Contracts Unit at mmac.ihscontracts@dss.mo.gov, or the Revalidations Unit at mmac.revalidation@dss.mo.gov.

More information will be forthcoming regarding the launch of the new Provider Enrollment System.  Projected date for the new Provider Enrollment System is mid-2026.

Thank you for your patience and support as we seek the best technological advancements to best serve you and streamline the work for MMAC.  Don’t hesitate to contact us with any questions at (573) 751-3399. 

Based on the actions of the Centers for Medicare and Medicaid Services, notice is hereby given that the agreement between the Missouri Department of Social Services and Festus Manor as a provider of services in the MO HealthNet (Medicaid) program, will be terminated at the close of business November 23, 2024.

To facilitate the orderly relocation of MO HealthNet beneficiaries, for residents admitted August 6, 2024, or earlier, payment may continue for up to 30 days for services furnished after November 23, 2024.

Todd Richardson, Director

MO HealthNet Division

Department of Social Services

Tracy Niekamp, Administrator

Section for Long-Term Care Regulation

Department of Health and Senior Services

Based on the actions of the Centers for Medicare and Medicaid Services, notice is hereby given that the agreement between the Missouri Department of Social Services and Levering Regional Health Care Center as a provider of services in the MO HealthNet (Medicaid) program, will be terminated at the close of business May 28, 2024.

To facilitate the orderly relocation of MO HealthNet beneficiaries, for residents admitted April 5, 2024, or earlier, payment may continue for up to 30 days for services furnished after May 28, 2024.

Todd Richardson, Director

MO HealthNet Division

Department of Social Services

Tracy Niekamp, Administrator

Section for Long-Term Care Regulation

Department of Health and Senior Services

Based on the actions of the Centers for Medicare and Medicaid Services, notice is hereby given that the agreement between the Missouri Department of Social Services and Timberlake Care Center as a provider of services in the MO HealthNet (Medicaid) program, will be terminated at the close of business April 11, 2024.

To facilitate the orderly relocation of MO HealthNet beneficiaries, for residents admitted March 22, 2024 or earlier, payment may continue for up to 30 days for services furnished after April 11, 2024.

Todd Richardson, Director

MO HealthNet Division

Department of Social Services

Tracy Niekamp, Administrator

Section for Long-Term Care Regulation

Department of Health and Senior Services

Based on the actions of the Centers for Medicare and Medicaid Services, notice is hereby given that the agreement between the Missouri Department of Social Services and Hidden Lake Care Center as a provider of services in the MO HealthNet (Medicaid) program, will be terminated at the close of business March 31, 2024.

To facilitate the orderly relocation of MO HealthNet beneficiaries, for residents admitted March 12, 2024 or earlier, payment may continue for up to 30 days for services furnished after March 31, 2024.

Todd Richardson, Director

MO HealthNet Division

Department of Social Services

Tracy Niekamp, Administrator

Section for Long-Term Care Regulation

Department of Health and Senior Services