In-Home Services and Consumer-Directed Services

revised 1/28/13

  • Follow the current care plan as closely as possible
  • Never serve more than approved units
  • Intermittent changes: If the services provided do not substantially match the care plan, document why and attach the documentation to the time sheet.
  •  Permanent changes: If the units need to be decreased or increased contact DHSS and document the date of that contact in the participant record. If a participant does not want a certain service on the care plan, call DHSS for a care plan change. Example: A participant tells an aide that s/he does not want the aide to bathe her because s/he has made other arrangements. DHSS should be contacted to reduce the care plan. Document the date of that contact in the participant record.
  • Listed below are the types of documentation MMAC Provider Review may request but are not limited to:
    • Time sheets/telephony records
    • Current care plan and LTACS/Web Tool
    • Nurses
    • Notes
    • Training
    • Records
    • Employee
    • Records
    • Any other documents maintained by the provider that would support billings to MO HealthNet.

Residential Care Facilities:

  • Provide the services that on the current care plan
  • Bill only for the days that services are provided. This will not always be 31 days.
  • Times sheets must be signed daily per regulation 13 CSR 70-91.010(4)(A)2.f.
  • Intermittent changes: If the services provided do not match the care plan, document why and attach the documentation to the time sheet.
  • Permanent changes: If the units need to be increased or decreased, contact DHSS and document the date of the contact in the participant record.
  •  Listed below are the types of documentation MMAC Provider Review may request but are not limited to:
    • Service delivery logs
    • Written notes and observations
    • Daily nursing chart
    • Medication Administration Records (MAR)
    • Census records
    • Current care plan and LTACS/Web Tool
    • Any other documents maintained by the provider that would support billings to MO HealthNet.