The first phase of the hard launch of claims validation is scheduled for April 1, 2026. At that time, claims submitted for services requiring EVV and authorized by the Department of Health and Senior Services, Division of Senior and Disability Services (DSDS) (provider types 26 and 28), with no matching visits in the EAS will be denied.
The second and third phases of the hard launch will impact claims for services requiring EVV provided by Home Health Care Service providers (provider type 58) and Department of Mental Health, Division of Developmental Disabilities (DDD) (provider type 85). The timeline for these phases will be provided at a later date.
Since soft launch on January, 7, 2026, MHD, MMAC, DHSS, and MHD have been working with providers offering training webinars, resources, and phone calls to educate providers on upcoming changes.
Additionally, MHD posted a Hot Tip on January 7, 2026 and another Hot Tip posted January 27, 2026.
Providers are encouraged to review their RA to assist in the identification of claims that would be denied following the hard launch. Additionally, 13 CSR 70-3.320 requires all providers to log into the EAS system at least weekly to ensure capture, full functionality, and accuracy of visit data.
For information regarding the EVV claims validation process, visit the EVV website at https://mydss.mo.gov/mhd/evv. For questions, contact Ask.EVV@dss.mo.gov.