MMAC has closed the Provider Communication Portal. MMAC and other key stakeholders have been hard at work to finalize a contract for a new, comprehensive Provider Enrollment System. The new system will be used for new provider enrollments and revalidations. The new Provider Enrollment System will also have an integrated (rather than stand-alone) Self-Service Portal.
As MMAC embraces new technology we want to lessen the inconvenience for our providers. Therefore, MMAC has discontinued the use of the Provider Communication Portal, which was launched in August 2024.
MMAC is returning to our previous methods of communication with providers via email and phone. Providers still have various ways to contact MMAC’s Provider Enrollment Unit by emailing mmac.providerenrollment@dss.mo.gov, the Contracts Unit at mmac.ihscontracts@dss.mo.gov, or the Revalidations Unit at mmac.revalidation@dss.mo.gov.
More information will be forthcoming regarding the launch of the new Provider Enrollment System. Projected date for the new Provider Enrollment System is mid-2026.
Thank you for your patience and support as we seek the best technological advancements to best serve you and streamline the work for MMAC. Don’t hesitate to contact us with any questions at (573) 751-3399.