Effective July 1, 2015, all In-Home and Consumer Directed Services providers are required to have, maintain, and use a telephone tracking system “telephony” for the purpose of reporting and verifying the delivery of In-Home and Consumer Directed services authorized by the Department of Health and Senior Services (DHSS). To review the statutes for In-Home Services and Consumer Directed Services, click on the links. 660.023 208.909 RSMO
Providers are no longer required to submit a change request or an addendum to MMAC to utilize telephony. These were requirements of the pilot project, which has now ended. The previous post on the MMAC website dated September 2014 described requirements of the pilot project. The pilot project is no longer in effect.
DHSS is drafting a regulation regarding telephony and is working closely with MMAC and the HCBS provider associations to gather input and feedback. After the rule is drafted, there will be a public comment period.
MMAC has determined not to require an attestation statement in the provider agreements at this time.