Missouri Medicaid Audit and Compliance (MMAC) wishes to remind providers of Consumer Directed Services and In Home Services about an important resource to help them in their choice of telephony or EVV provider.
The Missouri Alliance for Home Care (MAHC), along with their CDS and State Programs Task Forces, created a tool for In-Home and CDS providers entitled “Questions to Ask Potential Telephony (EVV) Vendors”. This tool can be used as a resource to help providers in their decision making processes.
MMAC posted information regarding the tool on its website on August 27, 2015. Click here to link to that post and the tool.
MMAC does not approve telephony vendors; therefore, we encourage providers to become informed about the available products. Questions may be submitted to MMAC at mmac.ihscontracts@dss.mo.gov and we will assist you as you implement telephony.